1. ALL SALES ARE FINAL. NO RETURNS, REFUNDS OR EXCHANGES. ALL SHIPPING FEES ARE NON-REFUNDABLE.
2. If you received a product you think may have become damaged in transit, please immediately take photographs upon receipt of the product. We require photo evidence of the damage and documentation of the purchase to be sent to firstname.lastname@example.org within two (2) days of delivery.
3. SASTM is not responsible for lost, stolen or missing packages and will not replace packages under these circumstances. SASTM recommends having your package shipped to a secure location or choosing the option for signature confirmation offered by both USPS and Fed Ex for a nominal fee. If you cannot locate your package, first, please check all potential delivery locations in your surrounding area including neighbors, condo/apartment office, mailroom, etc. Carriers also often mark packages delivered before they are physically dropped off. Please contact your carrier if it has been more than 24 hours since delivery notification.
4. All orders placed on sastm.com will be processed within 2-5 business days, unless otherwise noted on our website. All customers will receive tracking information once their order has been shipped.
5. SASTM does not offer expedited shipping. Regardless of the shipping method chosen by the customer, as stated above, all orders will be processed within 2-5 business days.
6. Shipping times vary based upon location. Most customers located in the continental US will receive their package within five (5) business days once the package has left our facility. SASTM is not responsible for delays caused by the shipping carrier. If you package is delayed, please contact the shipping carrier chosen at time of purchase.
7. SASTM is not responsible for packages returned to us by the shipping carrier.
8. For international orders (outside the USA and Canada), please contact our Shipping Department via email at email@example.com
9. SASTM via our online store, sastm.com, is the only authorized online retailer of SASTM products. SASTM is not responsible for any product purchased online through unauthorized websites or 3rd party online sites like eBay, Amazon, etc.
This website is operated by SASTM. SASTM offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.